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Cookies & Privacy


Ebsford understands that your privacy is important to you and that you care about how your personal data is used. We respect and value the privacy of all our customers and suppliers of goods & services, and anyone who interacts with us in any way and we will only collect and use personal data in ways that are described here, and in a way, that is consistent with our obligations and your rights under the law.

Ebsford: Private Limited company registered in England under company number 07739206.                           

Registered address:

10 Manor Park,
OX16 3TB

Postal Address

The Refectory,
The Nostell Estate,
Wakefield,                                                                                                                                                                                                                                                                                                    WF4 1AB

What Does This Statement Cover?

This Privacy Statement explains how we use your personal data: How it is collected, how it is held, and how it is processed. It also explains your rights under the law relating to your personal data.

What is Personal Data?

Personal data is defined by the General Data Protection Regulation (EU Regulation 2016/679) (the “GDPR”) as ‘any information relating to an identifiable person who can be directly or indirectly identified in particular by reference to an identifier’.

Personal data is, in simpler terms, any information about you that enables you to be identified. Personal data covers obvious information such as your name and contact details, but it also covers less obvious information such as identification numbers, electronic location data, and other online identifiers.

The personal data that we use is set out in “What Personal Data Do We Collect?”.

What Are My Rights?

Under the GDPR, you have the following rights, which we will always work to uphold:

  • The right to be informed about our collection and use of your personal data. This Privacy Statement should tell you everything you need to know, but you can always contact us to find out more or to ask any questions using the details in “How Do I Contact You?”.
  • The right to access the personal data we hold about you. In “How Can I Access My Personal Data? will tell you how to do this.
  • The right to have your personal data rectified if any of your personal data held by us is inaccurate or incomplete. Please contact us using the details in “How Do I Contact You?”, to find out more.
  • The right to be forgotten, i.e. the right to ask us to delete or otherwise dispose of any of your personal data that we have. Please contact us using the details in “How Do I Contact You?”, to find out more.
  • The right to restrict (i.e. prevent) the processing of your personal data.
  • The right to object to us using your personal data for a particular purpose or purposes.
  • The right to data portability: This means that if you have provided personal data to us directly, we are using it with your consent or for the performance of a contract, and that data is processed using automated means.  You can ask us for a copy of that personal data to re-use with another service or business in many cases.
  • Rights relating to automated decision-making and profiling: We do not use your personal data in this way
  • For more information about our use of your personal data or exercising your rights as outlined above, please contact us using the details provided in “How Do I Contact You?”.

Further information about your rights can also be obtained from the Information Commissioner’s Office or your local Citizens Advice Bureau.

If you have any cause for complaint about our use of your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office.

What Personal Data Do We Collect?

We may collect some or all of the following personal data (this may vary according to your relationship with us):

  • Organisational information: company name, address, sector, telephone number, size of company by number of employees
  • Personal contact information: name, job title, business email address, business contact telephone numbers
  • Any other information required to carry out our business contract e.g. finance contacts / PO systems / organisational banking details

How Do You Use My Personal Data?

Under the GDPR, we must always have a lawful basis for using personal data. This may be because the data is necessary for the performance of a contract with you, because you have consented to our use of your personal data, within Health and Safety interests or because it is in our legitimate business interest to use it. Your personal data will be used for or may be used for one of the following purposes:

  • Providing and managing your account.
  • Supplying our services to you. Your personal details are required in order for us to enter into a contract with you.
  • Personalising and tailoring our services for you.
  • Communicating with you. This may include responding to emails or calls from you.
  • Adhering to our Health & Safety obligations.
  • Supplying you with information by email and/or post that you have opted-in to (you may unsubscribe or opt-out at any time by emailing [email protected].

With your permission and/or where permitted by law, we may also use your personal data for marketing purposes, which may include contacting you by email and/or telephone and /or text message and/or post with information, news, and offers on our services. You will not be sent any unlawful marketing or spam. We will always work to fully protect your rights and comply with our obligations under The General Data Protection Regulation (GDPR) (EU) 2016/67 and you will always have the opportunity to opt-out.

How Long Will You Keep My Personal Data?

We will not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected. We collect personal information for specific purposes. Once this purpose has been fulfilled and the personal information is no longer required, we will either anonymise your data by removing any identifiable information that is personal to you or delete it completely after what we would deem a reasonable length of time. The length of time may vary according to the purpose, but if you have any specific questions on this, please feel free to contact [email protected]

How and Where Do You Store or Transfer My Personal Data?

We will only store or transfer your personal data in the UK. This means that it will be fully protected under the GDPR.

  • We store all data in specific company applications unique to us.
  • All our systems access is via “Two Factor Authentication”.

Do You Share My Personal Data?

We will not share any of your personal data with any third parties for any purposes, subject to one important exception.

In some limited circumstances, we may be legally required to share certain personal data, which might include yours, if we are involved in legal proceedings or complying with legal obligations, a court order, or the instructions of a Government authority.

If any of your personal data is required by a third party, as described above, we will take steps to ensure that your personal data is handled safely, securely, and in accordance with your rights, our obligations, and the third party’s obligations under the law, as described above in “How and Where Do You Store or Transfer My Personal Data?”.

How Can I Access My Personal Data?

If you want to know what personal data we have about you, you can ask us for details of that personal data and for a copy of it (where any such personal data is held). This is known as a “subject access request”.

All subject access requests should be made in writing and sent to the email or postal addresses shown in “How Do I Contact You?”.

There is not normally any charge for a subject access request. If your request is ‘manifestly unfounded or excessive’ (for example, if you make repetitive requests) a fee may be charged to cover our administrative costs in responding.

We will respond to your subject access request within 14 days and, in any case, not more than one month of receiving it. Normally, we aim to provide a complete response, including a copy of your personal data within that time. In some cases, however, particularly if your request is more complex, more time may be required up to a maximum of three months from the date we receive your request. You will be kept fully informed of our progress.

How Do I Contact You?

To contact us about anything to do with your personal data and data protection, including mailing a subject access request, please use the following details for the attention of The Data Protection Officer:

Email address: [email protected]
Telephone number: 01924 802 190
Postal Address: The Refectory, The Nostell Estate, Nostell, Wakefield, WF4 1AB


Our services are not directed at children under 13, so please contact us if you believe a child under 13 has provided us any personal information without parental consent.

Changes to this Privacy Statement

We may change this Privacy Statement from time to time. This may be necessary, for example, if the law changes, or if we change our business in a way that affects personal data protection. We recommend you re-visit this page periodically to check for changes.

How we use cookies

This website uses cookies to enable us to distinguish you from other users. This helps us to give you the best experience when browsing and allows us to identify improvements. By continuing to browse this website, you are agreeing to our use of cookies.

Types of cookies

Cookies may be categorised on the basis of their life span:

  • Session or temporary cookies: these cookies expire when you close your browser or when the session times out
  • Persistent or permanent cookies: these are usually stored on your hard disk and survive across multiple sessions but have a longer expiration date

What are cookies for?

A cookie is a small file placed onto your device that enables the websites features and functionality. Cookies are common and won't do anything to harm your device - they simply store or gather information. They help you to get the most out of your visit to our websites. What it doesn’t tell us is who you are or store any personal data about you. We are certainly not using the data to sell to other companies or advertise to you in other places.

Which cookies are we using?

To be completely transparent, below we have listed the cookies we’re using on our site, so you can choose to opt out:

Our site uses:

  • Google Analytics - to opt out, follow this link:
  • Facebook - to understand Facebook’s data use policy, follow this link:
  • Twitter - to understand Twitter’s privacy policy, follow this link:
  • YouTube - to understand You Tube’s cookie policy follow this link:

You block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) the site may not perform as expected.


Interested in our services or like more information?
We’d love to help you! Contact us and speak to one of the team.

Tel: 01924 802 190   |   [email protected]

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